A.L.E.I.C Logo
Relationship Support & Self-Reflection

Welcome to A.L.E.I.C ("the App"), operated by HolisticHealthCT ("we," "us," or "our").

By downloading, accessing, or using A.L.E.I.C, you agree to these Terms of Service and the Privacy Policy described below. If you do not agree, please do not use the App.

Part I — Terms of Service

1. Purpose of the App

A.L.E.I.C is an AI-powered relationship support and self-reflection application designed to help users explore communication, emotional awareness, and relationship patterns.

Important: A.L.E.I.C does not provide medical, mental health, or therapeutic services. The App is not a substitute for licensed therapy, counseling, diagnosis, or treatment. If you are experiencing a crisis or require professional or emergency support, contact a licensed provider or emergency services immediately.

2. AI-Powered Features

The App uses artificial intelligence to:

  • Generate reflections, prompts, and insights
  • Respond to user inputs conversationally
  • Support personal growth and relationship awareness

AI-generated content is provided for informational and reflective purposes only. You acknowledge that:

  • AI outputs may be incomplete, inaccurate, or unsuitable for certain situations
  • You are solely responsible for how you interpret and act on App content

3. Eligibility

You must be at least 13 years old (or the minimum legal age required in your jurisdiction) to use the App.

4. User Responsibilities

You agree to:

  • Use the App only for lawful and intended purposes
  • Not misuse, interfere with, or attempt to reverse engineer the App or its AI systems
  • Not submit content that is abusive, harmful, unlawful, or infringes on the rights of others

5. Intellectual Property

All content, design elements, features, and AI systems in A.L.E.I.C are owned by or licensed to HolisticHealthCT and protected by applicable intellectual property laws. No portion of the App may be copied, distributed, modified, or exploited without prior written permission.

6. Disclaimer of Warranties

The App is provided "as is" and "as available." We make no warranties regarding availability, reliability, accuracy of AI outputs, or suitability for any particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, HolisticHealthCT shall not be liable for indirect, incidental, special, or consequential damages arising from your use of or reliance on the App.

8. Apple-Specific Terms

If you download A.L.E.I.C from the Apple App Store:

  • These Terms are between you and HolisticHealthCT, not Apple
  • Apple is not responsible for the App or its content
  • Apple has no obligation to provide support or maintenance
  • Apple is not responsible for claims related to the App, including legal compliance or intellectual property issues

You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

9. Changes to These Terms

We may modify these Terms at any time. Continued use of the App after updates constitutes acceptance of the revised Terms.

Part II — Privacy Policy

Your privacy is a core design value of A.L.E.I.C. We collect the minimum data necessary, use it intentionally, and protect it carefully.

10. Information We Collect

a. Information You Provide

  • Email address or account credentials (if applicable)
  • Text inputs, reflections, or responses you voluntarily enter
  • Messages sent to customer support

b. Automatically Collected Information

  • Device type, operating system, and app version
  • App usage data (feature interaction, session length)
  • Crash logs and performance diagnostics

We do not collect:

  • Contacts
  • Photos or personal media
  • Precise location data
  • Microphone recordings (unless explicitly enabled for a feature)

11. How We Use Information

We use collected information to:

  • Operate and maintain A.L.E.I.C
  • Deliver and personalize AI-powered features
  • Improve performance, reliability, and user experience
  • Respond to support inquiries
  • Comply with legal and regulatory obligations

We do not sell personal data or use it for targeted advertising.

12. AI Processing and Data Use

User inputs may be processed by automated AI systems to generate responses and insights.

We take steps to:

  • Minimize retention of sensitive content
  • Restrict internal access to user data
  • Avoid using personal data for AI training unless explicitly disclosed

13. HIPAA-Adjacent Privacy Practices

Although A.L.E.I.C and HolisticHealthCT are not HIPAA-covered entities, we follow privacy-conscious practices inspired by healthcare standards, including:

  • Data minimization
  • Secure storage and encrypted transmission
  • Limited internal access controls
  • Logical separation of identity information from content when feasible

We do not claim HIPAA compliance.

14. Data Sharing

We may share limited information only with:

  • Trusted service providers who support app infrastructure or analytics, under confidentiality agreements
  • Legal authorities when required by law
  • Parties necessary to protect the safety, rights, or integrity of users or the App

We never sell user data.

15. Data Retention and Deletion

Personal data is retained only as long as necessary to provide the App or comply with legal obligations.

Users may request deletion of their data at any time. Upon verification, data will be permanently deleted unless retention is legally required.

16. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent where applicable

Requests may be submitted using the contact information below.

17. Children's Privacy

A.L.E.I.C is not intended for children under the age of 13. We do not knowingly collect personal data from children.

18. Platform Compliance

A.L.E.I.C complies with:

  • Google Play Developer Program Policies
  • Apple App Store Review Guidelines, including requirements related to data transparency, consent, and user privacy disclosures

19. Contact Information

For questions, concerns, or data requests:

appsupport@aleic.app

Business Name: HolisticHealthCT
Location: West Hartford, CT USA